The major issues with current legislative and regulatory standards (Part 1)

September 30, 2019

We are starting a series of articles discussing what is broken or can be improved in the current legislative and regulatory standards. We will also talk about how there should be no room for ambiguity and a very clear understanding in terms of what is expected from the training organisations. 

 

Our first target is the assessment system and why it is broken. 

 

Current legislative requirement: 

Now, let's unpack the requirements: 

 

Clause 1.8 (a) states that the assessment system must comply with the “assessment requirements of the relevant training package or VET accredited courses” 

 

In reality, auditors are currently auditing the organisations on all units of competency details mentioned on the national register. Take the example of

 

BSBADM502 - Manage meetings https://training.gov.au/Training/Details/BSBADM502.

According to the legislative instrument, the organisations should be audited on the assessment requirements section of the unit of competency that consists of performance evidence, knowledge evidence and assessment conditions.  

 

Assessment Requirements 

 

Modification History

 

 Performance Evidence


Evidence of the ability to:

 

  • apply conventions and procedures for formal and informal meetings including:

  1. developing and distributing agendas and papers

  2. identifying and inviting meeting participants

  3. organising and confirming meeting arrangements

  4. running the meeting and following up

  • organise, take part in and chair a meeting

  • record and store meeting documentation

  • follow organisational policies and procedures.

 

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

 

Knowledge Evidence

 

To complete the unit requirements safely and effectively, the individual must:

 

  • outline meeting terminology, structures, arrangements

  • outline responsibilities of the chairperson and explain group dynamics in relation to managing meetings

  • describe options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams

  • identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas.

 

Assessment Conditions

 

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:

 

  • reference material in regard to meeting venues and technology, catering and transport suppliers

  • organisational policies and procedures for managing meetings

  • office supplies and equipment

  • computers and relevant software

  • case studies and, where possible, real situations.

 

Assessors must satisfy NVR/AQTF assessor requirements.

 

 

However, according to our experiences of participating in audits, auditors not only use the assessment requirements, but audit the training organisations on the elements and performance criteria, foundation skills, and even on the unit application. 

Auditors, therefore, expect to see the assessment resources that meet the following requirements for this unit of competency: 

 

  • Assessment conditions: 

 

Set up the assessment environment correctly and provide all necessary documentation, facilities, equipment and tools necessary for the students to participate and complete an assessment task: 

 

    • reference material in regard to meeting venues and technology, catering and transport suppliers

    • organisational policies and procedures for managing meetings

    • office supplies and equipment

    • computers and relevant software

    • case studies and, where possible, real situations.

 

Explanation: 

 

So, if your assessment tools do not have case studies,  computers and relevant software for students to access, office supplies and equipment to conduct meetings such as notepads, notebooks, pens, pencils, paper, projector, microphone, laser pointers, etc., organisational policies and procedures for managing meetings, reference material in regard to venue, technology, catering and transport suppliers and if the assessment is not being conducted in a safe business environment and do not  demonstrate consistent performance of typical activities experienced in the general administration field of work, your resources do not meet the requirements of the assessment conditions.